Privacy Policy

Effective Date: 02/01/2024 | Last Updated: 12/31/2024

Introduction

Welcome to Sereno (“Website”), operated by Biella LLC (“Company”, “we”, “us”, or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect

When you use our Website, we may collect the following types of information:

(a) Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you voluntarily provide through forms, inquiries, or reservations

(b) Non-Personal Information:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our website
  • Process inquiries and communicate with you
  • Improve user experience and website functionality
  • Send promotional materials, updates, and offers (if opted in)
  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service providers: Third-party companies assisting with website hosting, marketing, analytics, or customer service
  • Legal authorities: If required by law, court order, or to protect our legal rights
  • Business transfers: If we merge, acquire, or sell assets, your information may be transferred as part of the business transaction

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality
  • Analyze website traffic and trends
  • Personalize content and advertising

You can adjust your browser settings to reject cookies; however, some features of our Website may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal information
  • Opt out of receiving marketing communications
  • Restrict or object to data processing

To exercise these rights, contact us at info@britodev.com.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.

8. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Biella L.L.C.
P.O. Box 193487
San Juan, PR
00919
info@britodev.com

(787) 790-5080